Terms & Conditions

TERMS & CONDITIONS

Welcome to Ainah! These Terms & Conditions govern your use of our website, products, and services. By accessing or purchasing from Ainah, you agree to comply with these terms.

1. General Terms
  1. Eligibility: You must be at least 18 years old or have parental consent to use our services.
  2. Changes to Terms: Ainah reserves the right to update or modify these terms at any time. Continued use of our services implies acceptance of any changes.
2. Orders & Payments
  1. Order Confirmation: Once an order is placed, you will receive a confirmation email.
  2. Pricing: Prices are listed in PKR / USD and are subject to change without prior notice.
  3. Payment Methods: We accept [credit cards, debit cards, bank transfers, cash on delivery, etc.].
  4. Cancellations: Orders cannot be canceled once processed. If you need assistance, please contact our support team immediately.

 

3. Shipping & Delivery
  1. Processing Time: Orders are typically processed within 7-8 business days in Pakistan and in US 10-15 business days.
  2. Delivery: Estimated delivery time varies depending on location. Ainah is not responsible for delays caused by third-party couriers.
  3. Shipping Charges: Any applicable shipping fees will be displayed at checkout.
  4. International Shipping: Customers are responsible for any customs duties or import taxes.

 

4. Returns & Exchanges
  1. Return Policy: We accept returns within 4 days of delivery if the product is unused and in its original condition.
  2. Exchange Policy: Exchanges are only allowed for size or defective items.
5. Product & Quality Assurance
  1. Authenticity: All Ainah products are original and designed with premium quality materials.
  2. Product Variations: Slight differences in color and design may occur due to lighting and screen display settings.

 

6. Intellectual Property
  1. Copyright: All content, designs, and branding elements of Ainah are our intellectual property and may not be used without permission.
  2. Restrictions: Unauthorized reproduction, distribution, or resale of our products is prohibited.

 

7. User Conduct & Social Media Engagement
  1. Ainah is not responsible for any direct, indirect, incidental, or consequential damages related to the use of our products or website.
  2. We are not liable for delays, errors, or loss caused by third-party service providers.

 

8. Limitation of Liability
  1. Respectful Interaction: We encourage positive engagement on our social media. Any offensive, abusive, or spam content will be removed.
  2. User-Generated Content: By tagging or mentioning Ainah, you grant us the right to share your content on our platforms with proper credit.

 

9. Privacy Policy
  1. Your personal information is collected and stored securely as per our Privacy Policy.
  2. We do not share customer data with third parties except as required for order processing and legal purposes.

 

10. Contact Us

  1. For any queries or concerns, please contact our customer support:
    📧 Email: Ainah.Clothing@gmail.com


    By using our website and purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

    Our extensive brand, which uniquely mixes traditions and trends, will help you relive your cultural vibe.

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